Your business is appreciated. If you are not satisfied with an item due to product defect, you may return it and it will be replaced or exchanged pending the conditions of your need to return (i.e. color choice requested not correct, defect in product-broken or damaged, etc.). Credits or refunds are determined on an individual basis if no exchange or substitution of the product is available. Exchanges, substitutions or credit/refunds for any product will only be made within 30 days from the purchase of the item. Any personalized, monogrammed, or custom items are non-returnable. The customer/user/buyer must submit by email or via "Contact Us" page with their order instructions for exact personalization/customization at the time of order placement in order to be as accurate as possible. Due to the possibility of typographical or human errors by the product manufacturer, Hit The Trails Store disclaims responsibility for such errors.
All products and/or prices on all products are subject to change without notice. Every effort will be made to update the prices on products contained within this site or remove products that are no longer available to you as per the suppliers stock available to them for shipping. If a product is found as discontinued (no longer available to the public) during your ordering of it, you will be able to substitute for another product of similar make and quality or refund of that purchase price will be made.